Connect or reconnect
You'll need a connection link
Razoyo Insights connects a QuickBooks Online company only through a link your Razoyo contact sends you. That link can't be issued from this page.
Ask your Razoyo contact for a connection link
They'll send a single-use link that ties the company you're connecting to the right Razoyo client. Opening that link starts the connection; this page can't.
Why it works this way
A QuickBooks company holds a business's entire financial history, so Razoyo Insights never begins an authorization it can't account for. Every connection starts from a link issued to a named person, for a named client, and is reviewed by Razoyo before any reporting runs against it.
It means one extra email at setup. It also means a company can't be attached to the wrong client, or connected by someone who was never asked to.
Reconnecting a company
QuickBooks connections expire, and a connection also ends whenever someone disconnects the app from inside QuickBooks. In either case reporting stops until the company is reconnected.
Reconnecting works exactly like connecting the first time: ask your Razoyo contact for a fresh link. If reporting has gone quiet, an expired connection is usually why, and we'll normally have noticed before you did.
Need a hand?
Razoyo Insights is set up for each client by the Razoyo team. If you are not sure who your contact is, reach us at support@razoyo.com or through razoyo.com.